Inspire Mum and Baby

Inspire Mum & Baby Logo

FAQ

Let Us Help You

Are you opened on public holidays?
We’re closed on all gazetted public holidays, as well as Christmas Eve and New Year’s Eve.
Can I take videos and photos during the class?
No photo or video-taking is allowed during the class. However, our team will be taking some photos/videos in some classes and will share them with you afterwards.
Is there parking at the centre?
No, we don’t have a parking space here at our Centre. Nearest parking spaces can be found at the carpark beside Caltex (5 minutes walk away), or in the private housing estate along Swanage road (just behind our Centre).
Is your pool heated?

Yes, we have an indoor salt-chlorinated heated pool here. Our pool also has an in-built filtration system, which regularly cleans and filters the water to keep it clean and safe!

What are your opening hours?
We are open daily and our customer service hotline is available from 9am – 6pm
Can I share my package?
No, all our packages are non-shareable and transferable. Each student would need their own individual package to come over for classes.
Do you conduct private 1-1 classes?
Yes, all private classes are subjected to the availability of our instructors. Do contact our staff for more details on private classes.
What do I need to bring for class?
For swimming classes, do bring your swimwear, towels and toiletries, and a change of clothes if needed. Please ensure that all young children (children below 4) have 2 layers of swim diapers (disposable and reusable).
How does a swim term work?

A swim term consists of 10-13 classes, depending on the calendar month. Classes will be booked consecutively on a weekly basis at the same day and time. Fees will be prorated for the remaining classes left for the term should a student join in mid term. Fees will also be prorated should classes fall on a public holiday.

If my child is sick on the day of class, can I cancel/reschedule?
We do not allow same day cancellations/no-show would be considered session utilized. To be eligible for make up tokens, the centre would have to be informed at least one day in advance or MC provided.
When is the earliest that my child can start swimming?
We have classes for infants from 2 months onwards.
How many make up tokens am I eligible for?

For every swim term of 10 – 13 classes, the child is eligible for up to 5 make up tokens, and all make up tokens are to be utilized within the term itself. Make up tokens will be prorated depending on the classes left at the start of your term package.

How do I renew for the next swim term?
The child is automatically renewed and charged for the next term 2 weeks before the current term ends. Please inform us in advance if you intend to change classes or take a break from swim classes for the next term.
Must I stick to the same timeslot every week for term basis?
It is recommended to stick to same time slot every week but you can also go for other time slots subjected to availability. Let us know in advance if you want to change dates so we can check the slots for you. Alternatively, you can opt for the 5- sessions flexi package which allows you the flexibility of booking into different classes.
Can I change the date and timing for my trial class?
Yes, do contact us to arrange for a new time slot at least 1 day in advance. Do note that trial class has to be utilised within a month.
I'm going on holiday, am I able to pause my package?
No, all packages are non-extendable. Any sessions not utilized by the end of the term would be forfeited.
Will my child be issued a swim certification at the end of a swim term?

Skills achievement awards will be automatically reflected in your child’s account for your reference. If you wish to apply for the test, STA International Learn to Swim assessment can be arranged by our STA examiners at $25 for internal students and $35 for external students.
Certifications issued would be under STA International.

What if the teacher is absent?
If the teacher is on leave or sick, Inspire will have a relief teacher as replacement for the class. In the event that there’s no replacement teacher, the class will be cancelled.
Can both parents be in the water with the child?
Due to limited space available for group classes, only 1 parent is allowed to be in the water with the child. The other parent can sit by the poolside to observe the class. For private 1-1 classes, both parents are able to accompany the child in the water throughout duration of the class
My child is potty-trained, is double diapers still compulsory?
Yes. As swimming engages multiple muscle groups and holding of breathe, the child might not be able to communicate their need to go to the bathroom in time.
How early should I turn up for class?
You’re advised to turn up 5-10mins in advance to get the child changed and ready for class.
How long in advance should I feed the baby?
Please feed the baby at least 30 – 45mins before class. We have a breastfeeding room here and mummies are welcome to breastfeed the child after class.
What should parents wear for class?
Parents can enter the pool with normal swimwear attire or dri-fit material clothing. Please refrain from wearing cotton clothing into the pool.
Can I request to have a particular teacher for class?
We do have dedicated teachers for all classes, but teachers are subjected to change by Inspire . If you’d like to have the same teacher throughout, do opt for our private classes instead.
What do I need to bring for class?
  • For land classes, bring your non-slip socks (compulsory), water bottle and a sweat towel.
  • For aqua classes (Aqua pregnancy) bring your swimwear, toiletries and towels.
I'm going on holiday, am I able to pause my package?
No, all packages are non-extendable. Any sessions not utilized by the end of the term would be forfeited.
Can I change the date and timing for my trial class?
Yes, do contact us to arrange for a new time slot at least 1 day in advance. Do note that trial class has to be utilised within a month.
When should I sign up for Antenatal Workshops?
It is recommended for you to be at least 30 weeks pregnant before attending the Antenatal Workshops. Do check with our staff for our upcoming Antenatal Workshops!
Is there a minimum number of pax for classes?
Yes, we require a minimum of 2 students for the class to go ahead. In the unlikely event where we do not have sufficient bookings, the class will be cancelled.
I just found out that I’m pregnant, when can I join your prenatal classes?
You can join our prenatal classes once you’re 12 weeks and beyond.
My Estimated Due Date (EDD) is approaching, but I wish to sign up for some prenatal classes. What if I’m not able to finish using my package before my baby comes?
if you give birth before your package expiry, please inform our customer care team and we will extend your package by 3 months from your package validity. You will be able to utilise max 4 credits from your package for infant swimming classes, subjected to availability of slots and your baby needs to be under 5 months old.
I'm unable to make it for a class, how do I reschedule?
Do contact us at least 1 day in advance to reschedule your booking. Do note that same day cancellations or no-show would be considered as session utilized, unless MC provided.
What if the teacher is absent?
If the teacher is on leave or sick, Inspire will have a relief teacher as replacement for the class. In the event that there’s no replacement teacher, the class will be cancelled.
What should I wear for class?
  • For land classes, you’re advised to wear tights and comfortable workout clothes to facilitate movement in class. Non slip socks to be worn during the whole duration of the class.
  • For Aqua classes (Aqua Pregnancy), most mummies prefer to wear bikini as you can continue wearing the bikini even as your bump grows!
This is my first prenatal workout, what is the difference between Yoga, Pilates and Aqua Pregnancy class?
  • Prenatal Pilates help to improve core muscles, balance and stamina.
  • Prenatal yoga helps to reduce pregnancy discomforts, building strength and flexibility, while learning breathing techniques that can help you with your labour.
  • Aqua Pregnancy prioritize the releasing of tension and easing of movements that is assisted from the indoor salt-chlorinated heated pool.
I’ve delivered my baby, when can I join the postnatal classes?
  • C-Section: 8 weeks past your delivery date.
  • Natural birth: 6 weeks past delivery date.
  • Private postnatal classes: Able to start anytime after birth
What do I need to bring for class?
  • For land classes, bring your non-slip socks (compulsory), water bottle and a sweat towel.
  • For aqua classes (Aqua Yoga): bring your swimwear, toiletries and towels.
Can I change the date and timing for my trial class?
Yes, do contact us to arrange for a new time slot at least 1 day in advance. Do note that trial class has to be utilised within a month.
How many make up tokens am I eligible for?
Adult packages are not eligible for make up tokens. Do contact us at least 1 day in advance should you want to reschedule your booking. Same day cancellations or no-show would be considered as pass utilized.
What if the teacher is absent?
If the teacher is on leave or sick, Inspire will have a relief teacher as replacement for the class. In the event that there’s no replacement teacher, the class will be cancelled.
What should I wear for class?
  • For land classes, you’re advised to wear tights and comfortable workout clothes to facilitate movement in class. Non-slip socks to be worn during the whole duration of the class.
  • For Aqua classes (Aqua Yoga), please come over for class in normal swimming attire.
Is there a minimum number of pax for classes?
Yes, we require a minimum of 2 students for the class to go ahead. In the unlikely event where we do not have sufficient bookings, the class will be cancelled.
I'm unable to make it for a class, how do I reschedule?
Do contact us at least 1 day in advance to reschedule your booking. Do note that same day cancellations or no-show would be considered as session utilized, unless MC provided.
Can I mix and match the classes with my package?
Yes, the package allows you to go for Pilates, Stretch & Strengthen Yoga, Aqua Yoga and Cardiolates class.
I still have balance sessions and I’m unable to finish the package before the expiry, am I able to get an extension?
No, all packages are non-extendable. Please finish all sessions BEFORE the expiry. Any sessions not utilized by the package expiry would be forfeited.
What do I need to bring for class?
● For land classes, bring your non-slip socks (compulsory), water bottle and a sweat towel.
● For aqua classes (Aqua Yoga): bring your swimwear, toiletries and towels.
I'm going on holiday, am I able to pause my package?
No, all packages are non-extendable. Any sessions not utilized by the package expiry would be forfeited.
Can I change the date and timing for my trial class?
Yes, do contact us to arrange for a new time slot at least 1 day in advance. Do note that trial class has to be utilised within a month.
How many make up tokens am I eligible for?
Adult packages are not eligible for make up tokens. Do contact us at least 1 day in advance should you want to reschedule your booking. Same day cancellations or no-show would be considered as pass utilized.
What if the teacher is absent?
If the teacher is on leave or sick, Inspire will have a relief teacher as replacement for the class. In the event that there’s no replacement teacher, the class will be cancelled.
I don’t have anybody to look after my child, can I bring my child along to class?
Yes you can! Do bring along some books and toys to keep your child occupied and your child can sit beside you while you work out.
What should I wear for class?
● For land classes, you’re advised to wear tights and comfortable workout clothes to facilitate movement in class. Non-slip socks to be worn during the whole duration of the class.
● For Aqua classes (Aqua Yoga), please come over for class in normal swimming attire.
Is there a minimum number of pax for classes?
Yes, we require a minimum of 2 students for the class to go ahead. In the unlikely event where we do not have sufficient bookings, the class will be cancelled.
I'm unable to make it for a class, how do I reschedule?
Do contact us at least 1 day in advance to reschedule your booking. Do note that same day cancellations or no-show would be considered as session utilized, unless MC provided.
BABY / KIDS SWIM

buy provigil in nigeria 1. TRIAL

Kindly register for an account with us via the link here

https://app.iclasspro.com/portal/inspiremumbaby/dashboard

After logging in, click on ‘Inspire Shop’ > ‘Passes’ > ‘Group Trial PunchPass’ (Select child’s name) > Checkout

You can then go to ‘My Account’ > ‘Passes’ > ‘Use Punchpass’ and you’ll be able to book in for classes from there.

http://sunsationalhomeimprovement.com/category/uncategorized/page/1 2.  SWIM TERM (10-13 SESSIONS)

Kindly register for an account with us via the link here

https://app.iclasspro.com/portal/inspiremumbaby/dashboard

After logging in, click on ‘Booking’ > ‘Find A Class’ > Select name of child you wish to enroll > Pick desired time slot for class > ‘Enroll Now’ > Checkout


3 . 5-SESSION FLEXI PACKAGE (WEEKDAY & WEEKEND)

Kindly register for an account with us via the link here

https://app.iclasspro.com/portal/inspiremumbaby/dashboard

After logging in, click on ‘Inspire Shop’ > ‘Passes’ > ‘5-session swim flexi package’ (Select child’s name) > Checkout
You can then go to ‘My Account’ > ‘Passes’ > ‘Use Punchpass’ and you’ll be able to book in for classes from there.

PRENATAL / POSTNATAL / WOMEN

1. TRIAL
Kindly register for an account with us via the link here

https://app.iclasspro.com/portal/inspiremumbaby/dashboard

After logging in, click on ‘Inspire Shop’ > ‘Passes’ > ‘Group Trial PunchPass’ > Checkout
You can then go to ‘My Account’ > ‘Passes’ > ‘Use Punchpass’ and you’ll be able to book in for classes from there.


2. PACKAGE (5/10/20/40 PASSES)

Kindly register for an account with us via the link here

https://app.iclasspro.com/portal/inspiremumbaby/dashboard

After logging in, click on ‘Inspire Shop’ > ‘Passes’ > ‘Adult Fitness & Aqua PunchPass’ (Select desired package size) > Checkout
You can then go to ‘My Account’ > ‘Passes’ > ‘Use Punchpass’ and you’ll be able to book in for classes from there

Are you opened on public holidays?
We’re closed on all gazetted public holidays, as well as Christmas Eve and New Year’s Eve.
Can I take videos and photos during the class?
No photo or video-taking is allowed during the class. However, our team will be taking some photos/videos in some classes and will share them with you afterwards.
Is there parking at the centre?
No, we don’t have a parking space here at our Centre. Nearest parking spaces can be found at the carpark beside Caltex (5 minutes walk away), or in the private housing estate along Swanage road (just behind our Centre).
Is your pool heated?

Yes, we have an indoor salt-chlorinated heated pool here. Our pool also has an in-built filtration system, which regularly cleans and filters the water to keep it clean and safe!

What are your opening hours?
We are open daily and our customer service hotline is available from 9am – 6pm
Can I share my package?
No, all our packages are non-shareable and transferable. Each student would need their own individual package to come over for classes.
Do you conduct private 1-1 classes?
Yes, all private classes are subjected to the availability of our instructors. Do contact our staff for more details on private classes.
What do I need to bring for class?
For swimming classes, do bring your swimwear, towels and toiletries, and a change of clothes if needed. Please ensure that all young children (children below 4) have 2 layers of swim diapers (disposable and reusable).
How does a swim term work?

A swim term consists of 10-13 classes, depending on the calendar month. Classes will be booked consecutively on a weekly basis at the same day and time. Fees will be prorated for the remaining classes left for the term should a student join in mid term. Fees will also be prorated should classes fall on a public holiday.

If my child is sick on the day of class, can I cancel/reschedule?
We do not allow same day cancellations/no-show would be considered session utilized. To be eligible for make up tokens, the centre would have to be informed at least one day in advance or MC provided.
When is the earliest that my child can start swimming?
We have classes for infants from 2 months onwards.
How many make up tokens am I eligible for?

For every swim term of 10 – 13 classes, the child is eligible for up to 5 make up tokens, and all make up tokens are to be utilized within the term itself. Make up tokens will be prorated depending on the classes left at the start of your term package.

How do I renew for the next swim term?
The child is automatically renewed and charged for the next term 2 weeks before the current term ends. Please inform us in advance if you intend to change classes or take a break from swim classes for the next term.
Must I stick to the same timeslot every week for term basis?
It is recommended to stick to same time slot every week but you can also go for other time slots subjected to availability. Let us know in advance if you want to change dates so we can check the slots for you. Alternatively, you can opt for the 5- sessions flexi package which allows you the flexibility of booking into different classes.
Can I change the date and timing for my trial class?
Yes, do contact us to arrange for a new time slot at least 1 day in advance. Do note that trial class has to be utilised within a month.
I'm going on holiday, am I able to pause my package?
No, all packages are non-extendable. Any sessions not utilized by the end of the term would be forfeited.
Will my child be issued a swim certification at the end of a swim term?

Skills achievement awards will be automatically reflected in your child’s account for your reference. If you wish to apply for the test, STA International Learn to Swim assessment can be arranged by our STA examiners at $25 for internal students and $35 for external students.
Certifications issued would be under STA International.

What if the teacher is absent?
If the teacher is on leave or sick, Inspire will have a relief teacher as replacement for the class. In the event that there’s no replacement teacher, the class will be cancelled.
Can both parents be in the water with the child?
Due to limited space available for group classes, only 1 parent is allowed to be in the water with the child. The other parent can sit by the poolside to observe the class. For private 1-1 classes, both parents are able to accompany the child in the water throughout duration of the class
My child is potty-trained, is double diapers still compulsory?
Yes. As swimming engages multiple muscle groups and holding of breathe, the child might not be able to communicate their need to go to the bathroom in time.
How early should I turn up for class?
You’re advised to turn up 5-10mins in advance to get the child changed and ready for class.
How long in advance should I feed the baby?
Please feed the baby at least 30 – 45mins before class. We have a breastfeeding room here and mummies are welcome to breastfeed the child after class.
What should parents wear for class?
Parents can enter the pool with normal swimwear attire or dri-fit material clothing. Please refrain from wearing cotton clothing into the pool.
Can I request to have a particular teacher for class?
We do have dedicated teachers for all classes, but teachers are subjected to change by Inspire . If you’d like to have the same teacher throughout, do opt for our private classes instead.
What do I need to bring for class?
  • For land classes, bring your non-slip socks (compulsory), water bottle and a sweat towel.
  • For aqua classes (Aqua pregnancy) bring your swimwear, toiletries and towels.
I'm going on holiday, am I able to pause my package?
No, all packages are non-extendable. Any sessions not utilized by the end of the term would be forfeited.
Can I change the date and timing for my trial class?
Yes, do contact us to arrange for a new time slot at least 1 day in advance. Do note that trial class has to be utilised within a month.
When should I sign up for Antenatal Workshops?
It is recommended for you to be at least 30 weeks pregnant before attending the Antenatal Workshops. Do check with our staff for our upcoming Antenatal Workshops!
Is there a minimum number of pax for classes?
Yes, we require a minimum of 2 students for the class to go ahead. In the unlikely event where we do not have sufficient bookings, the class will be cancelled.
I just found out that I’m pregnant, when can I join your prenatal classes?
You can join our prenatal classes once you’re 12 weeks and beyond.
My Estimated Due Date (EDD) is approaching, but I wish to sign up for some prenatal classes. What if I’m not able to finish using my package before my baby comes?
if you give birth before your package expiry, please inform our customer care team and we will extend your package by 3 months from your package validity. You will be able to utilise max 4 credits from your package for infant swimming classes, subjected to availability of slots and your baby needs to be under 5 months old.
I'm unable to make it for a class, how do I reschedule?
Do contact us at least 1 day in advance to reschedule your booking. Do note that same day cancellations or no-show would be considered as session utilized, unless MC provided.
What if the teacher is absent?
If the teacher is on leave or sick, Inspire will have a relief teacher as replacement for the class. In the event that there’s no replacement teacher, the class will be cancelled.
What should I wear for class?
  • For land classes, you’re advised to wear tights and comfortable workout clothes to facilitate movement in class. Non slip socks to be worn during the whole duration of the class.
  • For Aqua classes (Aqua Pregnancy), most mummies prefer to wear bikini as you can continue wearing the bikini even as your bump grows!
This is my first prenatal workout, what is the difference between Yoga, Pilates and Aqua Pregnancy class?
  • Prenatal Pilates help to improve core muscles, balance and stamina.
  • Prenatal yoga helps to reduce pregnancy discomforts, building strength and flexibility, while learning breathing techniques that can help you with your labour.
  • Aqua Pregnancy prioritize the releasing of tension and easing of movements that is assisted from the indoor salt-chlorinated heated pool.
I’ve delivered my baby, when can I join the postnatal classes?
  • C-Section: 8 weeks past your delivery date.
  • Natural birth: 6 weeks past delivery date.
  • Private postnatal classes: Able to start anytime after birth
What do I need to bring for class?
  • For land classes, bring your non-slip socks (compulsory), water bottle and a sweat towel.
  • For aqua classes (Aqua Yoga): bring your swimwear, toiletries and towels.
Can I change the date and timing for my trial class?
Yes, do contact us to arrange for a new time slot at least 1 day in advance. Do note that trial class has to be utilised within a month.
How many make up tokens am I eligible for?
Adult packages are not eligible for make up tokens. Do contact us at least 1 day in advance should you want to reschedule your booking. Same day cancellations or no-show would be considered as pass utilized.
What if the teacher is absent?
If the teacher is on leave or sick, Inspire will have a relief teacher as replacement for the class. In the event that there’s no replacement teacher, the class will be cancelled.
What should I wear for class?
  • For land classes, you’re advised to wear tights and comfortable workout clothes to facilitate movement in class. Non-slip socks to be worn during the whole duration of the class.
  • For Aqua classes (Aqua Yoga), please come over for class in normal swimming attire.
Is there a minimum number of pax for classes?
Yes, we require a minimum of 2 students for the class to go ahead. In the unlikely event where we do not have sufficient bookings, the class will be cancelled.
I'm unable to make it for a class, how do I reschedule?
Do contact us at least 1 day in advance to reschedule your booking. Do note that same day cancellations or no-show would be considered as session utilized, unless MC provided.
Can I mix and match the classes with my package?
Yes, the package allows you to go for Pilates, Stretch & Strengthen Yoga, Aqua Yoga and Cardiolates class.
I still have balance sessions and I’m unable to finish the package before the expiry, am I able to get an extension?
No, all packages are non-extendable. Please finish all sessions BEFORE the expiry. Any sessions not utilized by the package expiry would be forfeited.
What do I need to bring for class?
● For land classes, bring your non-slip socks (compulsory), water bottle and a sweat towel.
● For aqua classes (Aqua Yoga): bring your swimwear, toiletries and towels.
I'm going on holiday, am I able to pause my package?
No, all packages are non-extendable. Any sessions not utilized by the package expiry would be forfeited.
Can I change the date and timing for my trial class?
Yes, do contact us to arrange for a new time slot at least 1 day in advance. Do note that trial class has to be utilised within a month.
How many make up tokens am I eligible for?
Adult packages are not eligible for make up tokens. Do contact us at least 1 day in advance should you want to reschedule your booking. Same day cancellations or no-show would be considered as pass utilized.
What if the teacher is absent?
If the teacher is on leave or sick, Inspire will have a relief teacher as replacement for the class. In the event that there’s no replacement teacher, the class will be cancelled.
I don’t have anybody to look after my child, can I bring my child along to class?
Yes you can! Do bring along some books and toys to keep your child occupied and your child can sit beside you while you work out.
What should I wear for class?
● For land classes, you’re advised to wear tights and comfortable workout clothes to facilitate movement in class. Non-slip socks to be worn during the whole duration of the class.
● For Aqua classes (Aqua Yoga), please come over for class in normal swimming attire.
Is there a minimum number of pax for classes?
Yes, we require a minimum of 2 students for the class to go ahead. In the unlikely event where we do not have sufficient bookings, the class will be cancelled.
I'm unable to make it for a class, how do I reschedule?
Do contact us at least 1 day in advance to reschedule your booking. Do note that same day cancellations or no-show would be considered as session utilized, unless MC provided.
BABY / KIDS SWIM

1. TRIAL

Kindly register for an account with us via the link here

https://app.iclasspro.com/portal/inspiremumbaby/dashboard

After logging in, click on ‘Inspire Shop’ > ‘Passes’ > ‘Group Trial PunchPass’ (Select child’s name) > Checkout

You can then go to ‘My Account’ > ‘Passes’ > ‘Use Punchpass’ and you’ll be able to book in for classes from there.

2.  SWIM TERM (10-13 SESSIONS)

Kindly register for an account with us via the link here

https://app.iclasspro.com/portal/inspiremumbaby/dashboard

After logging in, click on ‘Booking’ > ‘Find A Class’ > Select name of child you wish to enroll > Pick desired time slot for class > ‘Enroll Now’ > Checkout


3 . 5-SESSION FLEXI PACKAGE (WEEKDAY & WEEKEND)

Kindly register for an account with us via the link here

https://app.iclasspro.com/portal/inspiremumbaby/dashboard

After logging in, click on ‘Inspire Shop’ > ‘Passes’ > ‘5-session swim flexi package’ (Select child’s name) > Checkout
You can then go to ‘My Account’ > ‘Passes’ > ‘Use Punchpass’ and you’ll be able to book in for classes from there.

PRENATAL / POSTNATAL / WOMEN

1. TRIAL
Kindly register for an account with us via the link here

https://app.iclasspro.com/portal/inspiremumbaby/dashboard

After logging in, click on ‘Inspire Shop’ > ‘Passes’ > ‘Group Trial PunchPass’ > Checkout
You can then go to ‘My Account’ > ‘Passes’ > ‘Use Punchpass’ and you’ll be able to book in for classes from there.


2. PACKAGE (5/10/20/40 PASSES)

Kindly register for an account with us via the link here

https://app.iclasspro.com/portal/inspiremumbaby/dashboard

After logging in, click on ‘Inspire Shop’ > ‘Passes’ > ‘Adult Fitness & Aqua PunchPass’ (Select desired package size) > Checkout
You can then go to ‘My Account’ > ‘Passes’ > ‘Use Punchpass’ and you’ll be able to book in for classes from there

More Questions?